First Timers
- Please arrive at least 10 minutes prior to the start of class. First time clients not present 5 minutes prior to the start of class will NOT be allowed to take class. All first time clients MUST receive an overview of the method and machine prior to their first session.
- If you are 5 minutes past the start of class time your spot may be given away and the doors may be locked for the safety of the class and to avoid disruption.
- If you are unable to make the class please call or text the studio to notify us so someone else can enjoy a workout on the Mega.
- First timers can learn more about what to bring and expect on our New to LVL Fitness page.
Cancellation Policy
- All classes require a 12-hour cancellation notice.
- If you are 5 minutes past the start of class time your spot may be given away to a member on the waitlist and the doors may be locked for the safety of the class and to avoid disruption.
- If you do not show up for your scheduled class, package holders (including monthly memberships) will lose a class credit. Unlimited memberships will be charged a $25 no-show fee.
Grip Socks
- All clients must wear grip socks. These are available for purchase at the studio.
Unlimited Memberships
- Allows one class per day.
- $25 fee for no show or late cancellation of the class if a class is not cancelled in advance of the noted 12-hour cancellation period
- Packages must be cancelled 30 days before the next billing cycle.
- Requests must be made in writing via text to (661) 218-1697 (Bakersfield) or (559) 550-4581 (Fresno) 30 days in advance of the next billing cycle .
- You may pause your package for one month twice a year.
Waitlist
- Registering for the waitlist is treated the same as registering for a class. When prompted to join the waitlist, choose “Yes, add me to the Waitlist.” You will be notified up to 12 hours before the class if you have been added into class from the waitlist. If your plans change, please remove yourself from the waitlist to avoid being added in to class. If you are added into class and do not attend, package holders will lose the credit and unlimited members will be charged $25.
Photo & Video Policy
Your attendance in any LVL Fitness class implies consent given to be captured in video or photography by staff members or media sources. LVL Fitness reserves the right to use all materials (photos, videos and audio recordings), without restriction in promotional materials, advertising, news articles, website content, social media and any other manner of marketing.
If a member prefers not to have their image captured while participating in any class, they reserve the right to advise a staff member or teacher prior to the beginning of their assigned class.